In this landmark self-directed online course employees will learn how to communicate respectfully and collaborate eﬀectively with multi-generational team members. This course explores five generations in the workplace, practical strategies to promote generational leadership and build community across generations in the workplace, generational diﬀerences, commonalities, and how to leverage diﬀerences as strengths.
BRIDGING GENERATIONAL DIFFERENCES focuses on how employees from diﬀerent generations can best work together, knowing that not all members of a genera-on have the same influences or behaviors.
Getting to know the individuality of each team member is key. Many other influences form one’s identity including ethnicity, gender, lived experiences, and other factors. Employees will learn about the value of active listening, the importance of asking and learning from team
members, and how to flex one’s approach to build connectedness and community.
The online class takes an interactive approach using state-of-the-art software in the e-Learning program. The course provides the tools and skills required to build bridges to strengthen working relationships and team performance. Engaging features include, questions and answers, fill-in-the-blanks, video scenarios with Q and A, and tests for understanding.
Examples of new generational challenges faced within today’s workplace include the following:
- There are baby boomers in peer-to-peer collaboration with much younger newly hired university graduates.
- Employees may report to supervisors much younger than them.
- There are traditionalists and baby boomers who are planning to re-re and may have extensive knowledge and organizational history that is at risk of re-ring with them.
Get started with Online Training
Employees will learn how to resolve the most common generational conflicts in today’s workplace by:
- Overcoming negative stereotyping and microaggressions about Millennials, Baby Boomers, Gen Z, and other generations
- Navigating the divide in work style preferences
- Better Communicating across generations including preferred channels
- Valuing age and Generational Differences as part of each team members unique identities
and resulting perspective. Raising the level of diversity, equity, and inclusion within teams has been shown to produce better ideas, innovation, overall team performance, and an elevated sense of belonging for team members.
On completion of this course, employees should be able to:
- Recognize five generations in the workplace and some common characteristics and experiences.
- Gain awareness about stereotypes and microaggressions that contribute to harmful behavior that excludes others.
- Increase understanding about communication styles related to generational diﬀerences
- Build skills to increase generational connectedness, knowledge sharing, and leadership development.
- Learn practical ways to connect with people who identify within diﬀerent generations to build better relationships and leverage team strengths.
ACCESSIBILITY AND TECHNOLOGY
This class complies with all ADA requirements and is available to be added to most learning management systems (LMS). Free hos-ng is also available from the course provider for 12 months following purchase.