employee engagement sensitivity training course

Instructor-Led Onsite Classes

Our instructor-led classes inspire extraordinary engagement, higher retention, and improved team performance. Employees are motivated to begin implementing strategies learned and understand that each team member can make a difference. Our clients consistently share with us that our trainers deliver interactive diversity training classes that create lasting cultural change within their organizations. Raising sensitivity and awareness are often the first steps in the process. Sensitivity training reaches far beyond the initial foundation of awareness. Diversity Builder in known for developing custom engaging D&I classes that focus on employee behavioral changes to take back to the workplace. We call it the Diversity Builder Difference.

Why our Classes are Different

  • Our diversity trainers are some of the best in the world
  • Conversational and engaging
  • Training for companies with a global presence
  • Training goal is to build lasting inclusive cultures
  • Interactive and immersive classes
  • Focus on behavioral change to resolve unconscious bias
  • Blended learning options
  • Customizable online training options to include branding and multicultural examples
  • Training solutions that appeal to different types of learners
  • Assessments are used to determine a baseline and measure results measure D&I improvement
  • Web-based online self-paced classes with tests for understanding and employee reporting
  • Diversity leadership programs
  • Onsite sensitivity training programs in Spanish in English, Spanish, Greek, or French
  • Online Spanish harassment classes with language translation options
  • Web-based online diversity coaching for staff and leadership
  • Cross cultural communication modules
  • Onsite sensitivity training programs in Spanish and online courses in English, Spanish, Greek, or French
  • Specialized training for global companies, nursing centers, police and fire departments, behavioral health and therapy centers, non-profits, teachers, financial services, law firms, insurance, manufacturing, technology, and healthcare providers

Looking for employee or leadership individual coaching?

Online Diversity Training  

Online programs are available for individuals and groups. Online classes work great for those learners who work remotely, perform shift work, or are new hires. While in-person trainer-led classes have tremendous impact and value, e-learning courses offer a viable way to reach employees who may not otherwise had the opportunity for educational development. Other remote options include one-on-one coaching and small group webinars led by a live trainer.

Diversity in the Workplace Class

Our latest training class entitled, Diversity in the Workplace, may be the best online diversity training program currently available. Why? Instead of placing the focus on blame for bias or what not to do at work, the class shares simple strategies the employee can take to build an inclusive workplace. It is highly interactive and emphasizes positive ways each team member can start with awareness and begin taking steps to make a difference at work. This class was designed by teachers and educators with actionable strategies included within each micro-learning module. Video scenarios, questions and answers, and a test for understanding are just a few of the engagement features. The program teaches employees about the latest demographic changes, how to address unconscious bias, and inclusively communicate at work.

Online Diversity Training Outline 

Program Customization

Our diversity trainer-led D&I programs are customized to meet specific needs of the organization, senior leadership, management, and staff. These onsite sessions equip participants with the skills to create a safe and engaging cooperative working environment and establish an inclusive culture, while remaining sensitive to individual viewpoints.

Our trainers and consultants provide tools and strategies to resolve unconscious bias and micro-aggressive communication.

This customized curriculum is designed to be engaging, specific to the organization, and have a high implementation rate when staff and management return to work. Sometimes the goal of a company may be to simply to raise awareness and sensitivity. Our trainers are happy to start there as it is a first step in the journey toward inclusion.

Diversity Training Course Topics

Resolving Unconscious Bias
Gender Diversity
Cultural Competency
Generational Differences in the Workplace (Millennials, Gen Xers, Baby Boomers, Gen Yers)
Harassment Prevention
Eliminating Microaggressions
Types of Diversity: Racial, Religious, Disability, Cultural, Sexual Orientation, Gender
Impacts of Stereotyping and Bias
Transgender Inclusive Practices
LGBTQI
Effective Communication
Diversity Management and Accountability
Racial sensitivity
Building an Inclusive Culture
Looking for a topic not listed? Need an outline or course description?
Just let us know as we have an ever-growing list of D&I educational topics.

Web-Based Online Training Programs

Diversity Builder offers custom online solutions to meet your needs in the areas of Diversity in the Workplace, Discrimination, Sexual Harassment Prevention (California), including AB 1825 SB 1343, Business Ethics, 360 Degree Feedback, Affirmative Action & Equal Employment Opportunity, Gender Expression, and Developing Diverse Teams. Most online education programs are available in English, Spanish, & French. The majority of our programs include a test for understanding with an 80% passing score required. Our e-learning programs include both audio and visual components to appeal to the adult learning. Full reporting is available. The courses are SCORM compliant and may be hosted by our team or placed on your company’s LMS. These online programs received Best Compliance Online Classes from the E-learning! Media Group.

Top Rated Online Classes

Diversity Builder’s most requested online programs are the following:

“We have used Diversity Builder’s online training programs for the past four years. As an HR Manager for a growing technology firm, I feel it is very important for new staff to receive effective diversity and harassment prevention training. Diversity Builder makes it easy to provide and administer e-learning classes. Their staff is very responsive and sets our employees up quickly.”

Jennifer Martin,
StratXIT Solutions

Sensitivity Coaching: Training for Individual Contributors

Looking for an impactful and cost-effective way to train or coach an individual or a few key staff on diversity-related topics?
Diversity Builder offers remote/virtual training and coaching with experienced trainers, sensitive to the needs of individual contributors and the organization. Employers have found the remote coaching option to be both cost-effective and time efficient.

How Remote Employee Coaching Works

Why Individual Employee or Leadership Coaching

The following scenarios are common reasons HR directors call Diversity Builder for individual sensitivity coaching.

  • A company hires a new supervisor who has not yet completed the corporate diversity training program onsite. Rather than incurring travel expenses and lost work time, the company opts to send the supervisor to a remote/online class with a dedicated trainer.
  • HR received some reports that an employee was using racial slurs.
  • A leader in the organization has made comments about women and pregnancy that are inappropriate. HR desires to act quickly and secure the best training for the leader for awareness and behavioral change.
  • A manager uses abrasive words and lacks a communication filter. The tone and word choice have resulted in team members and colleagues distancing themselves. One of the team members reported the manager to human resources for creating a hostile work environment. HR decided training would be best from a development and logistical standpoint. Diversity Builder offered options of onsite or online coaching with a trainer in real time.
  • An employee violates a company discrimination policy or code of conduct related to diversity or sensitivity. Examples include sending inappropriate emails, discriminating against a protected class, harassing another staff member, telling inappropriate jokes, displaying favoritism as a manager, verbalizing a racial slur, or using inappropriate language at work.

Other Reasons for Employee Coaching 

  • Part of a disciplinary action related to a performance management program
  • Policy violation remedy
  • Employee development opportunity
  • Workplace sensitivity and awareness
  • Employee is new to the workplace and does not able to distinguish what is appropriate
  • Supplier diversity vendor-mandated
  • Court-ordered legal requirement as a result of sentencing by a judge or jury
  • Leadership training for new team members

Employee Coaching Options: Series

When presented with options, companies often select a series of coaching sessions held in consecutive weeks. The on-going coaching allows strategies learned to be integrated and assimilated into the workplace using continued support and feedback from the coach.

Common sensitivity training topics include sexual harassment prevention, diversity and inclusion in the workplace, leadership, conflict resolution, change management, effective communication for supervisors, and new supervisor training.

*Online remote training is an effective solution for employee coaching or performance management.

*Looking for group sensitivity training course solutions for staff who are in different locations?

Ask about our group training webinars.

Cultural Competency Training & Assessments

Whether your employeess are based in the United States or abroad, culture surrounds us. Cultural competence is essential for business success, retention, and job satisfaction. Our experienced trainers facilitate open discussion and guide your staff and managers through the critical elements of cultural sensitivity, understanding and interpretation. By being culturally competent, your staff is better positioned to understand diverse values, behaviors, and beliefs of co-workers, vendors, and customers. Pre-assessments and post-training assessments are recommended to gauge the impact of the sessions and recommend future cultural competency action plans and programs. Diversity Builder trainers will help your company progress to a culture of civility, equity, and inclusion.

Cultural Competence in the Workplace Training


Diversity & Sensitivity Training Courses

Get Started with Diversity Training or Employee Coaching