police sensitivity training classes

Course Title: Keeping the Peace: Policing Diverse Communities, Cultural Competence for Law Enforcement

Law Enforcement Diversity Course Description: This course was specifically developed for law enforcement personnel and has been facilitated for Birmingham and Akron Police Departments. It is an essential course to raise the level of cultural competence within police departments to enable improved community relations and overall job performance.

This course will explore how the elimination of bias and efforts to become culturally competent can foster trust and confidence among the various communities that law enforcement must serve and protect. Law enforcement functions optimally when its practices align with community values and expectations, which requires awareness of who is in the community and the factors that can influence their relationship with law enforcement. Participants will learn how perceptions based on bias or lack of awareness regarding an individual’s religion, race, disability, gender, ethnicity, immigration status, or national origin can influence officer conduct, and how these same characteristics in turn can affect subjects’ behavior during a law enforcement encounter, or their perceptions about law enforcement in general.

Who Should Attend:  Law enforcement personnel of all levels, diversity and inclusion leaders, state and local policymakers, and community organizations will learn the methods for overcoming the effects of bias and lack of awareness during law enforcement encounters, and how to develop the trust and partnership between communities and law enforcement that is essential for effective policing.

Learning Objectives: Participants will explore the role of implicit bias in day to day law enforcement activities, the results of failing to confront and eradicate the role of bias in law enforcement, and methods for avoiding biased policing through improved awareness of how perceptions and behaviors can be managed from a culturally competent foundation.

Why Cultural Competency Police Training

Because law enforcement officers work with such a diverse public, including the poor and the wealthy, immigrants and rural residents, individuals with different genders and orientations, and individuals from multiple racial and ethnic backgrounds, it’s more important now than ever to have those in uniform recognize diverse backgrounds and cultural differences in  order to foster trust among the community.


Fostering community trust positively impacts policing efforts in a number of ways. For instance, residents are more likely to report crime, share information to solve crimes, and will likely be more cooperative with law enforcement if they perceive mutual trust and respect.


With recent national events and with continued changing demographic shifts in the population, cultural competency among police officers is essential to fostering trust in the community and impacting policing efforts.

Law Enforcement Diversity Training Clients:

Akron Police Department
St. Martin Parish Sheriff
Birmingham Police Department
Elkton Police Department

Police Officer Individual Coaching Sessions

Are you looking for training for an individual officer or supervisor? Has a violation of department policy occurred with regard to harassment or discrimination? Diversity Builder offers in-person and remote coaching with a live trainer. These sessions have proven to be highly successful by increasing awareness and changing behavior. Using an experienced third party to facilitate a customized coaching session is an effective solution chosen by many human resources departments. These sessions are ideal for new recruits, in-service staff, or command staff. The law enforcement staff will be paired with an experienced diversity trainer who will lead a session covering the key topics of interest. A progress report will be provided following the training session that will include the officer’s action plan, trainers comments, and recommendations. In many cases, brief follow up sessions are needed to fully implement action items from the plan created.

Looking for a group webinar? Just ask. We customize webinars for small groups.

“The City of Akron’s Police Department contracted with Diversity Builder, Inc. to hold five full days of training classes on the topic of Keeping the Peace-Policing Diverse Communities to 185 of our officers and supervisors. The primary facilitator prepared to lead the discussion on diversity by researching and visiting Akron’s diverse neighborhoods.

The feedback I received from our officers was that the trainer steered the class through some tough conversations about internal police culture and gave them some skill sets to build competencies as they provide public safety to a diverse community. It was a pleasure to work with Diversity Builder, Inc.”

C.A. Brown
Assistant Chief of Police
Akron Police Department

“People are more likely to obey the law when they believe that those who are enforcing it have the legitimate authority to tell them what to do .  . . The public confers legitimacy only on those they believe are acting in procedurally just ways.” – The President’s Task Force on 21st Century Policing, May 2015.

Inquire about Police Diversity Training