Sensitivity Coaching: One-On-One
Diversity Builder, Inc. has a proven record of success with sensitivity training, helping employees gain an understanding of how their actions and language at work impact others. These fully customized coach-led training courses are structured to address immediate sensitivity, discrimination and/or harassment-related issues an employee or manager has displayed in the workplace. The complaint that results in training may involve racial sensitivity, gender sensitivity, or other violation of policy or EEOC regulations.
Diversity Builder trainers provide effective tools and strategies to align an employee’s behavior with the company’s discrimination and harassment policies and core values. . When a sensitivity issue involves one of your executives, managers, or another valued employee, taking corrective action is essential to show your commitment to the employee and responding appropriately to a workplace complaint or recurring conflict.
Diversity Builder’s training team understands that the situation often stems from an employee complaint and requires immediate attention. Diversity Builder’s sensitivity trainers work diligently to prepare and schedule the individual training sessions as soon as possible.
Looking for group training? We offer high energy interactive classes that transform workplace culture.
Online/Onsite Coaching in the Workplace
Individualized training may be requested by a human resources (HR) manager resulting from a situation involving a policy violation of the code of conduct and subsequent corrective action, an HR investigation, performance management, or part of an employee or manager continuing education or development plan.
Diversity Builder’s confidential coaching in the workplace sessions are designed to refocus thoughts and behaviors that can create costly personnel issues, poor team and individual performance, and possibly have legal consequences.
Call our training manager at
How Online Employee Coaching Works: The Process
Prior to the coaching session, Diversity Builder’s training manager will meet with a human resources leader for a discovery session to describe the detailed situation(s) that led to the training request, provide the end goal and communicated any specific content requested. The Diversity Builder training manager will recommend an initial training program that may consist of more than one training session. Depending on the seriousness of the situation and the number of occurrences, a coaching series may be suggested as the best resolution. Oftentimes, employees may face multiple issues or ingrained behaviors which may require multiple sessions. Additionally, the trainer can provide support as the employee works though his/her action plan, offering feedback and strategies to overcome barriers to success.
Coaching Outline Development
Next, a customized outline of topics the sensitivity coach will cover will be sent to your corporation or organization. After the agenda is approved, the training may be scheduled virtually or in person with a live coach. Following the session, a training summary with be provided and include feedback on the session including an overview and action plan steps discussed.
Each individual coaching session is delivered in a conversational and engaging format, resulting in the employee or manager with actionable strategies designed to alter behavior in the workplace.
The assigned coach will customize the agenda and curriculum for each sensitivity training session.
Prefer to have Employee or Leadership Coaching Onsite?
We have found over the years that we cover common topics. Some of the most requested curricula are listed below:
Employee Coaching in the Workplace Topics
- Diversity and Inclusion
- Preventing Harassment and Illegal Discrimination
- Cultural Sensitivity in the Workplace
- Positive Communication for Improved Performance
- Avoiding a Hostile Work Environment
- Preventing Workplace Bullying
- Verbal Communication – Intent versus Impact
- Inclusive Conversations
- Resolving Unconscious Bias
- Effective Time Management
- Racial Sensitivity
- How to Deal with Difficult Personalities at Work
- Best Practices in Conducting Employee Appraisal Discussions
- Avoiding Microaggressions
- Cultural Competence
- Emotional Intelligence
- How to Avoid using Inappropriate Language at Work
- Effective Conflict Management Strategies
- EEOC Protected Classes
- Best Practices to Avoid Company Exposure to EEOC Claims and Lawsuits
Leadership Coaching Topics: Manager Training
- Excellence in Leadership
- Inclusive Communication to Better Lead Teams
- How to Motivate Employees
- Professionalism
- How to Lead by Example
- Emotional Intelligence
- New Manager Training
- Performance Management
- Manager’s Role in Promoting Diversity
- Effective Communication for Managers
- Filtering Comments for Improved Communication
- Emotional Intelligence for Leaders
- Effective Strategies in Directing Employee Tasks to Enhance Performance
- Best Practices in Hiring and Conducting Interviews
- Sexual Harassment Prevention for Leaders
- Bystander Intervention