Training Course Description: Diversity in the Workplace

Effective diversity training engages the learner and is actionable. This online diversity training program includes audio visual, and video elements. It is highly interactive with tests for understanding and video diversity scenarios with questions and answers to keep the learner interested throughout the program. To remain competitive and to succeed in a global marketplace, employers and employees should be intentional with a diversity and inclusion program starting with training that includes strategies and tools that help build lasting change.

Online Diversity Training Topics

Benefits of Workplace Diversity

How Diversity Affects Performance of Teams and Businesses

Resolving Unconscious Bias

Changing Workplace Demographics

  • Age and Generations
  • Gender
  • Race and Ethnicity

Generational Differences at Work

Definitions: General Bias, Implicit Bias, and Microaggressions

Unconscious Bias and Microaggression Examples in the Workplace

Roles in Diversity Communication: Senders Receivers & Bystanders

Compliance: Discrimination and Harassment Prevention Laws

Conflict Resolution

Managing Change

Attracting and Retaining Top Talent

Individual Contributors’ and Company Responsibilities

Inclusive Conversations Test for  Effectiveness & Appropriateness

Action Items to Mitigate Bias at Work

Advantages of Differing Viewpoints

Innovation Research Study: Diverse Teams

Benefits of Attracting Female and Non-White Team Members

Practical Application: Three Employee Diversity Strategies

Anticipating Business Diversity Changes

Role of Technology and Retraining

Heightened Need for Diverse Teams in Global Companies

Scenarios: Age & Generational, LGBTQI, Religious Practices, Culture & Dialect, Discrimination & Harassment

This online Diversity in the Workplace class helps learners understand and appreciate the significance of a diverse workplace. In this course, a video narrator explains diversity concepts and helps employees and managers recognize the complexity of the workforce today. Employees will learn procedures needed to follow and comply with the law, as well as provide a working environment that will benefit all. Participants will walk away with understanding the pitfalls to be aware of and avoid when applying these techniques and indicators of success as well.

Workplace Diversity Online Learning Objectives

By the end of the course, each learner should attain the following objectives.

  • Gain a new perspective on the value and benefits of diversity and inclusion in the workplace
  • Understand how one’s identity and background contribute to workplaces views and contributions
  • Recognize unconscious bias
  • Identify the steps required to resolve unconscious bias and avoid microaggressions
  • Develop a framework for instituting a diversity and inclusion action plan at work

Diversity Action Plan Tools: Continuing the Conversation

  • Team Diversity Worksheet
  • Diversity Management Steering Committee
  • Diversity Performance Plan
  • Checklist for Valuing Diversity
  • Performance Feedback Document
  • Diversity Evaluation
  • Tool B (Cultural Intelligence and Inclusion Action Plan)

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