Conflict Management Training
Diversity Builder offers Conflict Management and Conflict Resolution training nationwide.
Our conflict curriculum has been designed by experienced trainers using effective workplace communication techniques with a focus on teaching strategies to successfully resolve conflict and have positive outcomes such as innovation, collaboration, and trust-building. Our curriculum teaches conflict resolution best practices and offers a variety of conflict management approaches and strategies that have proven effective. Learn about the 5 dysfunctions of a team and the 4 stages of conflict to support your team in transformation and problem resolution. Take Diversity Builder’s conflict style assessment to learn how you approach conflict and how that impacts your team and coworkers. Conflict has a diversity, equity and inclusion component. Want to learn your team’s style of conflict resolution? Take our conflict management assessment.
Conflict Training Leadership Series
Many employees see conflict as a negative. Research and studies have shown that conflict can have value to a team or organization. From conflict great ideas, team building, and innovation can emerge. The key to success is in how conflict is navigated. During times of collaboration, management or dealing with difficult co-workers, conflict as some level often arises. In our customized training classes, learners will receive practical strategies to face the complexity of conflict in the workplace using proven effective communication and interpersonal skills. Through this class managers can learn to prepare and manage conflict within performance review meetings, among different and diverse teams, and with external partners. The trainer will develop industry-based activities and exercises to help integrate and implement action plans using tools acquired into the workplace. In the following series, many leaders choose Team Building or Clifton StrengthsFinder training.
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Recent Statistics about Workplace Conflict
Recent studies reported in Human Resources (HR) Magazine show that managers and business leaders spend 25 to 42% of their time dealing with conflict. Conflict within the workplace and in commercial settings can prove to be stressful and particularly costly for organizations and individuals. Issues related to employee/employer problems, disputes between merchants and suppliers, and conflicts among business executives can often lead to expensive and time-consuming litigation and loss of valuable, professional relationships and business agreements. The hidden costs of conflict include unproductive work time, increased attrition, decreased engagement, employee theft, reduced workplace motivation, higher health-related expenses, and lower workplace attendance.